If you don’t want to receive notification emails from Alibaba.com any more, please follow below steps to unsubscribe:1. Please sign into My Account-Email Services.2. Click the switch button one by one to unsubscribe. When it shows “OFF”, it means you have
Please follow below steps to send feedback for product details:1. Go to the product search list page, find the product you want to send feedback, click “…”-“Product feedback” as below2. Select the reason or add additional comments for the product inform
Yes. You can register an account without a phone number. Only email address is a must to register an account on Alibaba.com.But a valid phone number will help your potential business partners to reach you more efficiently. Therefore, you’re suggested to e
To bind phone number to your account and enable SMS verification, you need to complete the verification via email first. If you have no access to current registered email address: seek help from Alibaba.com Customer Service Team.If you have access to your
There are 3 types of Business Identity.1. Identity Verified Buyers: You have had your company name, company address, company registration number, contact person and your job title checked and confirmed by Alibaba.com or a third-party verification agency a
There are three places on the Alibaba.com where you can see your Business Identity icon.a. At the top-right hand corner of Alibaba.com:b.On the “My Alibaba” landing page:c. On Your Business ProfileBack to verify
If your brand or any other intellectual property rights (IPR for short) have been copied and published by others without your consent, please submit your complaint here. Our Legal Department will handle it.Note: our AliProtect system account is independen
Business Card Request: We make connections recommendations to you based on data analysis. You can choose to add others’ Business Card to your connections and so you two parties can chat with each other.1. You can check the new business cards received at C
To change the delivery frequency of your Trade Alerts: 1) Sign in to My Alibaba2) Go to “Account” and click “Email Service” to find Trade Alert. 3) Click “Setting”, and select “Daily”, “Twice a week”,”Weekly” or “Monthly” in “How often do you want to rece
If you forgot your password, you could try to retrieve password by following below steps:1. Click “Forgot Password” on the Sign In page.2. Fill in your registered email address, scratch out two chickens and click ‘Submit’.3. Verify your account first “By