Buyers can click on “Feedback” on the order production status page to initiate a complaint.
Category: Alibaba intro
How can I change the product price to my local currency?
Please follow below steps to change the product price from US dollar to other currencies:1. Go to Alibaba.com.2. Click English-USD button and choose the currency you prefer to view, then click Save.
What specific content does ‘One-stop Service’ include?
The ‘One-stop Service’ consists of five service commitments around the order product production and delivery progression, namely fast sample taking, brand customization (free e-Commerce resource package), inspection, in-store labeling and shipping to over
Do you have a sales department?
Yes, we have. If you want to upgrade to our Gold Supplier member, please refer to Gold Supplier Page to learn more. Besides, you can send an email to goldsupplier@member.alibaba.com and premiummember@alibaba-inc.com to contact our sales department.However
Can you tell me the diffrence between Alibaba and Aliexpress?
Alibaba.com is the leading platform for global wholesale trade serving million of buyers and suppliers around the world. Most of the members on Alibaba.com are manufacturers or trading companies or resellers who trade in large order quantities.AliExpress
What is the difference between Free and Paid Membership?
The main differences between free members and paid members are the following features: 1. Product Posting, 2. Priority Ranking, 3. Ability to quote Buying Requests, 4. Customized Website.You could click here to learn much more privilege to be a paid membe
How can I change the interface language of My Alibaba?
The interface language at My Alibaba backstage is set in English by default. To switch to other language, follow the steps below: Go to Alibaba.com landing page, switch to other languages by setting at the top of the page or the bottom of the page.Also, a
What’s the difference between Alibaba.com and AliExpress.com?
Alibaba.com is a leading platform for global wholesale trade serving millions of buyers and suppliers around the world. Most of the members on Alibaba.com are manufacturers, trading companies or resellers with bulk trade. AliExpress is a global retail mar
Under what circumstances can the buyer not get the service guarantee?
The seller is not liable for the buyer’s reasons (including but not limited to modifying the order content, changing the logistics information, not contacting, refusing to provide packaged label information, refusing to pay and rejecting the goods, etc.)
Can I have a copy of Invoice from you?
Please understand the invoice is offered by the corresponding seller. To get the invoice, please contact the seller directly (see below picture). You may find seller’s contact information in your order list：Related questions:How do I contact suppliers?