Alibaba.com Payment Terms orders receive all the standard Trade Assurance benefits. If the delivery time or product quality does not meet the agreed standards set in your contract with the supplier, you can submit a dispute at the same location as a norma
Category: Order Payment
How do I pay for my Trade Assurance order via T/T?
Pay with PCPay with Alibaba.com APPPay with PC:1. Go to ‘All Orders’ in My Alibaba, find the order and select ‘View More’ to reach the order details page.2. Select ‘Send initial payment’ or ‘Pay the balance’ on the order details page to checkout.4. Choose
How will ACH and SEPA transfers change after Online Bank Payment goes offline?
1) New bank accounts can no longer be added to this payment method for ACH and SEPA transfers.2) Existing US checking accounts linked to Online Bank Payment with no successful payment history in the past six months will no longer eligible for ACH transfer
What is the transaction fee for payment via Online Transfer?
For payment via Online Transfer, the processing fee varies from different payment amounts as below:
When will Online Bank Payment go offline?
With effect from December 29, 2020, Alibaba.com will no longer support “Online Bank Payment – SEPA Credit”, and “Online Bank Payment – ACH Credit” will be limited to users who already have external bank accounts linked to this payment method.We recommend
Why cannot I pay for my Trade Assurance order?
Please check first which payment method you used for your Trade Assurance order.Click here for Credit CardClick here for T/T (Bank Transfer)Click here for Online Bank Payment (Formerly known as e-Checking)Apart from these 3 payment methods, you can also p
What are the payment methods and fees of Trade Assurance order?
Please refer to this list for different payment methods and their respective fees*:Remarks:1.Credit/Debit Card supported currencies: 2. Online Transfer transaction fee details（The actual amount of the transaction fee is in local currency, which has exchan
What’s the service fee of Trade Assurance?
Trade Assurance service is free. You might, however, be charged for two billable fees:1) Payment processing fee Buyers will be charged a transaction fee when making payment — click here to learn more.2) Service chargea. For orders less than US $5000 Your
How can I reduce the currency exchange fees when making payment via T/T?
To reduce the additional fees during the currency exchange via T/T payment, please refer to the tips below: 1) require your remittance bank of sending and making the payment received in the original currency.2) if necessary, specify which intermediary ban
What is Void Cheque for Online Bank Payment method?
When paying via Online Bank Payment, if our security team detects security risk to your bank account, it needs you to upload VC (Void Cheque) to verify your identity. Please follow the instructions on the payment page to perform. After VC check pass, mone