Your government may increase import duty for this industry, please check the latest import duty policies on website of OFFICE of the UNITED STATES TRADE REPRESENTATIE.Announced on 15, June, 2018 by OFFICE of the UNITED STATES TRADE REPRESENTATIE which ca
Category: Place Order
Is Trade Assurance available for Global Gold Supplier?
Currently, the eligible Malaysia supplier is available for Trade Assurance. To ensure if the supplier can support Trade Assurance, you could check the supplier’s posting link on Alibaba.com. There will be a Trade Assurance icon at its right corner if he h
What’s not covered by Trade Assurance?
Issues not covered by Trade Assurance Service1. Issues relating to freight and logistics: Seller changes freight/means of logistics without the consent of the buyer, and although the buyer has received the products, it files a complaint due to other damag
What is Alibaba.com Order Tracking Service?
Order Tracking Service is a free services to help you track production and simplify dropshipping. With this service, you can keep track of your production status and check the quality of your Trade Assurance order every step of the way with pictures uploa
Trade Assurance eWTP Malaysia program V.2
1. Trade Assurance trade section updates1.1 Order placing& management1.2 Fund management2. Launch schedule3. FAQ1. Trade Assurance trade section updatesThis program contains five sections: application, order management, fund management, shipment center an
Does Alibaba provide protection if I pay via Western Union?
Yes. Alibaba provides protection to payments made using Trade Assurance. Western Union is currently supported for Trade Assurance order payments, please check the supported payment methods on the order you would like to make.
Can I change my shipping address?
Where the shipping address can be modified or not depends on the order status.1) For orders that are waiting for the supplier to confirm the order, waiting for payment, or that are waiting for the supplier to shipThe shipping addresses on these orders can
How do I find Trade Assurance suppliers?
There are several methods to find suppliers that support Trade Assurance service.Method 1) When searching for products, refine the search result by selecting “Trade Assurance.”\nMethod 2) Go to the supplier’s minisite to see if they have the Trade Assuran
Why do I need to pay tax when place Trade Assurance order with US Gold Supplier?
It’s state sales tax which levied by US government in many US states for cross-border transaction and service.
How to complete the account verification before placing order?
You will typically receive an email from account-verification@service.alibaba.com that need you to complete the account verification. Please kindly check. Or you could directly go to https://isc.alibaba.com/kyc to complete the verification.