When you’re shipping through Alibaba.com Freight and not shipping ‘door-to-door’ (so either ‘from port’ or ‘to port’), you’ll need to determine whether you’re paying the fees that apply to port handling. \n\nThe origin and destination charges you’re requ
Category: Shipping

How do I find the tracking number for my Trade Assurance order?
Please go to My Alibaba > All orders, find the order you want to check and click “View more”.You could find the tracking number under the shipping details as shown below:
What hazardous materials (HAZMAT) can I ship on Alibaba.com Freight?
Alibaba.com Freight ONLY offers customers offline quotes for hazardous materials (HAZMAT) shipments with items containing lithium ion batteries. We do not offer quotes for standalone batteries.\nThese shipments require a Material Safety Data Sheet and may
What is an air waybill?
A bill of lading (BL or BoL) is a legal document issued by a carrier (freight forwarder) to a shipper (the buyer) that details the type, quantity, and destination of the goods being carried. A bill of lading also serves as a shipment receipt when the carr

Can I use Alibaba Ocean Shipping Service without a Trade Assurance order?
Yes, when you are shipping with Alibaba.com Freight, you are not required to enter your Trade Assurance order number before you can proceed to payment. If you do want to link the shipping information to a Trade Assurance order you have placed, you can sel
What is a CAIN?
A CAIN (Customs Assigned Importer Number) is a Customs Assigned Importer Number. If an importer is importing into the U.S. as a foreign importer of record and they do not have an EIN, a licensed customs broker can apply for a CAIN on their behalf.\n\nFore
What shipping types are available for ocean freight?
We offer both LCL (less than container load) and FCL (full container load) ocean shipping solutions. FCL (Full Container Load):Port to Door: Origin Port to a specific location (e.g. the Buyer’s warehouse)LCL (Less than Container Load):Port to Door: Origin
What is volumetric weight?
When calculating air freight rates, airlines typically look at two factors:\n1. Actual weight of cargo.\n2. Volumetric weight (dimensional weight). A shipment’s dimensional weight is calculated by dividing its volume (length × width × height) by a “dimens
What is the price calculation date for ocean freight?
For all the destination port in the U.S., we will use gate-in date as the price calculation date, which means all your container must be gated-in at the origin port during your quote validity dates.
What is the meaning of 20GP,40GP,40HQ?
It’s container size and type, please find the normal bore size and cubage as below:20GP: L:5900MM W:2340MM H:2380MM CBM:2940GP: L:12000MM W:2340MM H:2380MM CBM:6040HQ: L:12000MM W:2240MM H:2680MM CBM:65Note: Above information just for your reference, how