Currently, you are unable to modify an ocean shipping order once the order has been placed.
Category: Shipping
Are there any requirements on cargo dimension or categories of the products being shipped?
LCL is available to general goods. It should not be used for anything fragile, liquid, dangerous, unpackaged, or chemical.FCL is only available to non-hazardous goods and standard container (Out of gauge and reefer cargo are not acceptable).
How do I get the quotation for the Ocean Shipping Service?
Once you have a Trade Assurance order ready, you can initiate a logistics order by using our quote tool to search for quotes and complete booking. 1. You can access our quote tool in the following 3 ways:a. Visiting the Alibaba.com Freight page and click
How do I know my load dimensions for freight shipping?
You can find your load dimensions on the packing list provided by your supplier.\n\nWhen searching for a quote, we recommend that you calculate by boxes/pallets for the most accurate quotes. Just enter the weight and dimensions of each box, crate, or pall
Can I use Alibaba.com logistics if I have an annual bond and don’t want to use a single or ISF bond?
Yes, if you already have an annual bond, simply check off the box that says, “No, I have my own customs bond” to use your own ISF bond for customs clearance. If you don’t have any ISF bond that’s currently valid, we can purchase either a single bond or a
Can I decide the cargo delivery time for my ocean shipping order?
No. However, you will be provided an estimated shipping delivery time when you submit your Alibaba Logistics order. However, this estimate is dependent on a few factors: supplier accepting/completing shipping details, actual cargo ready date confirmed by
How can the import duty and VAT charges be estimated without the shipping fee?
When the shipping fee is not available, the estimated duty and VAT will be calculated on the product value. The applicable import duty and VAT charges will be higher than the estimated amounts.
How do I pay for my Shipments?
Freightos will collect payment on behalf of the Seller, so you will receive your invoice and make payment through Freightos. Freightos offers the following payment options:Freightos AutoPay – You can add a credit card to your account and have shipment cos
I’m not located in the US. Can I use the Get Quote tool?
The ocean shipping solution provided by Alibaba.com Freight delivers from China and Vietnam to 5 countries: United States, Canada, Great Britain, Germany, and Australia. You can find the available routes in the chart below.
Will Buyers and Suppliers be quoted the same way?
Buyers and suppliers can both get online quotes, but the providers and quotes may be different.