You can check the ocean shipping order status by logging into My Alibaba, go to the “Services” tab and click on “Manage Logistics Orders “. Find the order you’d like to track, click “View logistics order”, click “Cargo Tracking” to check the most up-to-da
Category: Shipping
What if I don’t know the Origin Port?
You should confirm with your supplier on the closest origin port (or pick-up address/zip code) in relation to the production factory. If your trade term is FOB, your supplier is responsible for transporting the goods to the agreed upon origin port. If you
How are air shipping rates determined?
When calculating air freight rates, airlines typically look at two factors:\n1. Actual weight of cargo.\n2. Volumetric weight (dimensional weight). A shipment’s dimensional weight is calculated by dividing its volume (length × width × height) by a “dimens
Are there any shipping restrictions on cargo dimension (volume), weight or categories?
FCL (Full Container Load)This shipping service can only be used for non-hazardous goods and containers that are a standard size.20GP → 28 CBM40GP → 56 CBM40HC → 68 CBM45HC → 78 CBMLCL (Less than Container Load)This shipping service can only be used for ge
What is a Bill of Lading?
A bill of lading (BL or BoL) is a legal document issued by a carrier (freight forwarder) to a shipper (the buyer) that details the type, quantity, and destination of the goods being carried. A bill of lading also serves as a shipment receipt when the carr
Do you support delivery to FBA warehouses?
Yes, we do support delivery to FBA warehouses. Please make sure you have confirmed your delivery and labeling requirements with Amazon before placing your Alibaba.com logistics order. FBA labeling can be provided by Alibaba.com or your supplier.
How do I pay for my logistics order?
If you are using Alibaba.com Freight, you can pay for your logistics order directly via credit card or with Wire Transfer or ACH, after selecting the quote that works for you from one of our providers. Enter your Trade Assurance order number to proceed to
How do I ensure my supplier accepts my order by using Alibaba Logistic?
You should double check with your supplier to make sure the order is being processed/verified in time. To check the ocean shipping order status, please sign into My Alibaba, go to the “Services” tab and click on “Manage Logistics Orders “. Find the order
What does FedEx Trade Networks & Brokerage, Inc. Customs Brokerage include?
Import customs clearance Includes:\nImporter Activation, Admissibility Review, ACE Cargo Release, Duty & Tax Computation, ABI Processing, ACE Entry Summary, Compliance Review, Free-Trade Application, Preparation of Duty Payment, Liquidation Monitoring,
What happens if there are changes to my shipment?
If you become aware of any changes regarding your shipment you must communicate them immediately to your Seller. Your Seller will in turn update you with any resulting amendments to the shipment or shipment cost. Often it is the Seller who will find out a