Below are the possible reasons for account deactivation:1. Self-deactivation. In this case, we suggest that you create a new account. 2. Deactivated due to trading rules violation.3. Due to security r
Category: Account Management
Account Management
Where to purchase the VIP Member Benefits?
VIP Member Benefits cannot be purchased on detail page.You can easily purchase it following either of the options below: Visit My Account >Member CenterNote: The VIP Member Benefits is currently only
How to check my transaction history in Alipay?
Go to Transactions in Alipay, and tap “View all”.
Why can’t my Alipay Bonus be applied to my order?
Here are some possible reasons:
• Bonus cannot be used with your current payment method. To use it, pay with a card or Alipay Balance.
• Bonus cannot be used when your payment currency is not the same
How to get Alipay Bonus?
1, Top up & Double upStep 1. Activate wallet of your accountStep 2. Activate balance under the walletStep 3. Top up balance under your wallet to get gifts including bonus and coupons.2,Win a Alipay To
How can I pay with Alipay Bonus?
When you pay with your cards or Alipay Balance, your Alipay Bonus will be applied automatically.
Can I sell on AliExpress?
Currently, we only support sellers from China, Italy, France, Spain, Russia, and Turkey.If you would like to create a seller account, you may visit our seller help center and follow the instruction.
How to sign up for Alipay?
1. Conditions and rules:If you’re a user from Spain, France, Italy or the Netherlands, you can enable Alipay EU through the following three methods. For other regions, please refer to the official inf
My coupon is expired, what can I do?
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I cannot get coupon or discount, what can I do?
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