Pin to Top/Delete the conversationPlease slide the conversation to the left, then click “Pin” /”Delete” button.Mute notifications/Block the conversationPlease slide the conversation to the left, then click “。。。” — “Mute notifications” or “Block” button.S
Category: Business Negotiation
Is it possible to attach a photo to my buyers request after it has been approved
If your RFQ has been approved and has not yet received any quotations, you can attach a photo by clicking ‘Edit’ and then ‘Add Attachments’ as shown below:If your approved RFQ has already expired, simply re-post the request with the attached photo.
How do I delete a message in Inbox?
Please take the below steps to delete a message conversation in Messages:1. Choose All Inquiries tag if you are in other tags.2. Find the regarding message you want to delete and navigate throw below methods in the screenshot.
How will the suppliers find my Buying Request?
If your RFQ has been approved, it will be posted in our RFQ. Sellers will search the RFQ and contact you directly.
What can I do if I received a quotation but the supplier has not contacted me?
If the supplier sent you a quotation but has not contacted you, we suggest you contact the supplier directly at the quotations’ detail page as below: 1.Click “Chat Now” to talk with the supplier in a real time via TradeManager;2.Click on the supplier’s co
How do I check payment processing status for Trade Assurance order?
Please follow below guidance to check the payment processing status for your Trade Assurance order:1. Go to My Alibaba-Order -All orders,find the order and click ”view more” to go to the order detail page;2. Click “Payment Records” to check the payment pr
Where can I check my quotations?
1.Sign in My Alibaba Message Center; Click the drop down button and switch to RFQ, and then you will find the RFQ and the quotations if you received any.
Where can I see the template?
To see the message template, just take the following steps:1. Sign into Message Center in My Alibaba-All Inquires.2. Find a supplier and go into the chat window.3. click the button as below to check.
How can I modify the template message?
Currently, there is no such function to modify your template directly.If you mean you want to edit the message of your template, please follow the ways below:1. Sign in to “Messages” section in My Alibaba;2. In Message detal page, you will find the butto
What type of attachment does Message Center support?
The Message Center supports the following types of attachments: jpg, jepg, png, gif, doc, docx, xls, xlsx, pt, pptx, pdf.