How to manage conversations in Messenger?

Pin to Top/Delete the conversationPlease slide the conversation to the left, then click “Pin” /”Delete” button.Mute notifications/Block the conversationPlease slide the conversation to the left, then click “。。。” — “Mute notifications” or “Block” button.S

Read More

How do I delete a message in Inbox?

Please take the below steps to delete a message conversation in Messages:1. Choose All Inquiries tag if you are in other tags.2. Find the regarding message you want to delete and navigate throw below methods in the screenshot.

Read More

Where can I see the template?

To see the message template, just take the following steps:1. Sign into Message Center in My Alibaba-All Inquires.2. Find a supplier and go into the chat window.3. click the button as below to check.

Read More

How can I modify the template message?

Currently, there is no such function to modify your template directly.If you mean you want to edit the message of your template, please follow the ways below:1. Sign in to “Messages” section in My Alibaba;2. In Message detal page, you will find the butto

Read More