An RFQ (Buying Request) is a purchase request posted by a buyer to request quotes from suppliers. You can post all detailed information of the product wanted in a buying request, and there’s high possibility that the supplier quotes you the exact items yo
Category: Business Negotiation
Do the credits have an expiry date?
Yes. All credits will expire on 31 Dec, 2016.
How could I check the reason for payment failure?
There are two methods for you to check the payment failure reason for your Trade Assurance order:*Note: It is only applicable to online payment methods such like credit/debit card, online bank payment, online transfer, paylater.Method 1: You could find th
How do I delete my contacts
Delete contacts with laptopDelete contacts on Alibaba.com APPTo delete your contacts with laptop: 1. Sign into Contacts – My Contacts.2. Select the one you want to delete and move to Contact added button, when it shows Delete as Contact as below, just cli
What should I do if I don’t receive any replies to my RFQ?
Please make sure you have included detailed requirements in your RFQ. You can also search for products you want and contact suppliers directly. Click here to learn how to find products on Alibaba.com.
What is Trade Messenger?
Alibaba Trade Messenger is an easy-to-use communication system integrated in the Alibaba.com website and Alibaba.com app. You could contact suppliers instantly, keep chat history for future reference, and manage your inquiries, quotations and orders all i
Why is my RFQ still pending?
Kindly be advised that it would take 24 working hours to audit your RFQ after you submit it. Please wait patiently and you could click here to check the status. Meanwhile, you can also search for the product you want to buy proactively on our home page al
How can I send message to multiple prospective business partners?
There are two ways to contact different suppliers at the same time.First, use the Inquiry Cart.1. On Wholesaler product detail page, you can find “Add to My Cart”2. Select your favourite product and click Add to your Inquiry Cart.3. Click on the Inquiry C
Why my communication record disappeared in Message Center?
Some inquiries are folded because of data migration. Please follow below methods to check historical communication record:Method 1: If you have new messages with the supplier after 10th Oct., please find the inquiry card as below in current message record
How to access the Web Trade Messenger
Web Trade Messenger allows you to instantly communicate with suppliers. You can view your entire chat history within the last 365 days. Web Trade Messenger is automatically launched when you click”Chat Now”.