Yes. We value your privacy as much as you do. That is why we have provided you with a flexible set of options for protecting your information. Log in your account at My Alibaba – Account Settings – Privacy Settings, you can choose to share your contact in
Unfortunately there is no auto-reply function available in the new Message Center.You can click Use Template and set up your own default reply, and send this yourself manually.
Please provide below information to our service mailbox reportrfq@service.alibaba.com with subject “Report suspicious buying requests”. We will investigate and deal with it accordingly in 3 working days.1.URLs of buying requests posted by suspicious memb
You can sort your messages in different ways, such as sorting by order status, Flags, Date or if it is sent through TradeManager. Please refer to below 4 buttons for the sort information:
There are many reasons for the reason why your RFQ can’t be found on Alibaba.com:1, Your RFQ has not approved or it is in status of pending approval2, Your RFQ has just been approved and it need about 24 hours to be posted on Alibaba.com3, Your RFQ has be
You can use Trade Messenger to find suppliers on Alibaba.com. You can click”contact supplier” to send an inquiry or click “chat now” to start real-time communication.Web Trade Messenger Web Trade Messenger allows you to instantly communicate with supplier
To get quotes from a specific country, you can choose the supplier location when editing the RFQ. When you post RFQ, you’re unable to specify the supplier location.
When negotiating business deals, we strongly advice both parties to strictly keep their communications on Alibaba.com. Chat records will help our team make informed and fair decisions in the case of disputes.
You can re-post an RFQ when its status is Approved or Closed. Here are the steps:1. Sign in to My Alibaba and go to Message Center;2. Select the RFQ you want to re-post3. Click ‘Post Again’ button at the upper right corner of the RFQ detail page as below：
Please sign into Message Center and refine “RFQ” as below, then select the RFQ to review the quotation details.