Messenger is an easy to use messaging system on Alibaba.com which enables buyers and suppliers to communicate instantly and all communication records will be saved for future reference. 1. Efficient contact: You can send instant messages or structured bu
The maximum size for a single attachment is 10MB.
If your RFQ was rejected, please follow below steps to check the reason:1. Sign into Message Center and refine “RFQ” as below:2. Find the RFQ you want to check, click “Edit” button to check the reason on top of the page. Please modify your RFQ accordingly
To close an RFQ, please follow below steps:1.Sign in My Alibaba Message Center; Click the drop down button and switch to RFQ.2.Find the RFQ you want to close;3.You may “Close” the RFQ as it showed in the screenshot. ( If it is an expired RFQ, you cannot f
You can download Alibaba.com App to use Messenger’s AI translator to trade with foreign suppliers, which supports up to 12 languages now.
Please follow below steps to send inquiry for interested products:1. Click Contact Supplier button on the product detail page2. Specify the information which you want to check, such as product price, shipping cost, delivery time etc. Then click Send inqui
If you send messages by mistake on messenger, you could recall the certain messages within 2 minutes of sending and re-edit.To recall the message, please long-press the message and click “Recall”.
You can view your inquiries, RFQs, and quotations in Buying Leads page.
Usually this issue is Internet connection related. Please change to another connection mode and try again.
RFQ cannot be deleted but can be closed, if you do not want to get any quotations for your RFQ, please go to Buying Leads page – My RFQs to close your Buying Request.