The indexs are frequently being updated. Supplier information are generally updated on the ninth of every month, but the exact day may vary across suppliers.
Category: Place Order
What is the limitation for item types which Shopping Cart can carry up?
The shopping cart can only carry up to 200 item types.
How do I confirm my Trade Assurance order?
You do not need to confirm order separately. After checking all the order information, you could click “Confirm and Pay” button on the order detail page to make payment directly.Payment success means the order has been confirmed.How do I pay for Trade Ass
Why can not I apply coupon for my Trade Assurance order?
Each coupon has different requirements to apply for your Trade Assurance order, such as valid date, qualified products, order amount etc. When you find the coupon under your account is unavailable for the order, please contact the specific supplier to che
How do I manage my orders?
Please sign into My Alibaba- Orders- All Orders to view and manage your Trade Assurance orders.
What is the Trade Assurance service?
Trade Assurance is a free service offered by Alibaba.com, designed to help build up trust between buyers and suppliers. It minimizes risk by guaranteeing money back in the event of a supplier failing to meet the terms of the order contract – including del
How do I place order with Shopping Cart?
Currently the shopping cart can only be used when purchasing ready-to-ship products. Once you have found a ready-to-ship item you would like to purchase:1) Enter the quantity you would like and click “Add to Cart”.2) Go to the shopping cart and click “pro
How is Alibaba Business Index determined on Ailbaba Supplier Report?
The indexes are determined by five different categories of information: verified business information, transaction history, operation, business connection and public records.
How do I modify my Trade Assurance order?
If you wish to modify the Trade Assurance order, please contact your supplier and try to reach agreement first.Whether the order can be modified or not depends on the order status.1) For orders that are waiting for the supplier to confirm the order, waiti
Is PayPal supported to pay order?
For Trade Assurance order: PayPal is not supported for order payment. Click here for supported payment methods.For Offline order: please check with supplier whether he accepts PayPal for order payment. If yes, you can pay via this payment method.