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If you wish to modify the Trade Assurance order, please contact your supplier and try to reach agreement first.
Whether the order can be modified or not depends on the order status.

1) For orders that are waiting for the supplier to confirm the order, waiting for payment, or waiting for the supplier to ship:

 You cannot modify directly. Please go to All Orders and click “Request modification, enter your request and wait for the supplier’s response.


2) For orders where the payment is being processed
You need to wait for the payment to arrive before you can make modifications to your order.
3) For orders waiting for delivery confirmation
Modifications cannot be made to the order. However, each party can extend the receiving time of the order once, for a period of 15 days. Therefore, in total the receiving time of the order can be extended by 30 days.

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