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Category: Account Management

Account Management

/Aliexpress / Account Management /

How do I register on AliExpress?

1. Click Join on the homepage as below. 2. Enter your email address and set the password. After AliExpress verify your email in several seconds, you can click “CREATE ACCOUNT” to continue.3. Registrat

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How do I manage my account?

You may have concern on follwoing issues:How do I change my email address?How do I unsubscribe the email notification service?How do I cancel my account/release my email?

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How to add, save or remove a card on AliExpress?

Adding and saving a card on AliExpress:When selecting the payment method for your order on AliExpress, you can add and save a new card on the Add a credit/debit card page.Removing a card on AliExpress

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I forgot the password, how to reset password?

1. Check if keyboard’s “Caps Lock” light is on as your password is case sensitive2. Ensure you don’t enter blank spaces before and after your password3. If you forget your AliExpress password, please

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How To Purchase VIP Member Benefits?

-Currently, purchase of the VIP Member Benefits is by invitation only. All members who are able to visit the activity page and click the button to buy a card are eligible to receive an invitation and

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What is Alipay Bonus?

Alipay Bonus is part of Alipay’s loyalty program. It’s the amount of bonus you receive through participating in promotions or making purchases via Alipay.
• It’s separate from your balance in Alipay.

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How to add and remove a card in Alipay?

1.How to delete payment cards?Enter the [Wallet] -> [Cards] interface, and tap the Remove button on the corresponding payment card.2.How to add payment cards?(1)Enter the [Wallet] -> [Cards] page and

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What are the benefits of using Alipay?

Alipay is 100% free for you to use as a buyer. What’s more, as an AliExpress user, when you sign up for Alipay you can enjoy exclusive bonuses to shop on AliExpress and with selected offline retailers

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How to enable balance?

Balance enabling process
1. Enabling access
For Alipay EU users who have not enabled balance, after entering the [Wallet] page, tap the Enable icon in the Balance module to enter the balance enabling

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Rules for Setting Payment Password

• Must be a 6-digit password.• Cannot be a repeated or continuous numbers.• Cannot be the same as AliExpress login password.• Cannot be a combination of partial numbers in your phone number.• Can

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