China-India import duty & VAT estimate feature

On Dec. 3, a new import duty and IGST estimate feature on Alibaba.com was announced for India. Buyers in India will be able to see the import duty and IGST estimate for ready-to-ship products before placing an order on Alibaba.com. This allows buyers to u

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How do I cancel a Trade Assurance order?

Whether the order can be cancelled or not depends on the order status.1) For unpaid ordersPlease go to All Orders, click “Cancel Order” button on the order detail page to cancel the order directly.Note: If your order need to be cancelled due to order info

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How do I use coupon for my Trade Assurance order?

There are several methods to apply your coupon with your Trade Assurance order before making the payment.1. When you draft the Trade Assurance order, you could select the available coupon under product information page after total product amount be confi

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