The order receipt can be confirmed manually by buyer or automatically by the system.
To confirm your order receipt, please go to “orders” > “all orders” and click “confirm receipt” on the order detail page as shown below to complete the order.
If you do not confirm the order receipt manually, the system will automatically confirm the order receipt. The time it takes to automatically confirm the order receipt varies by shipping method.
(i) by express: 15 days;
Note: If system detects the shipment is still on the way after 15 days, it will extend the delivery time for 10 days more. In case the shipment is delivered within the next 10 days, system will confirm receipt immediately.
(ii) by air freight: 30 days;
(iii) by land transportation, sea freight or postal parcel: 60 days;
(iv) from overseas warehouse: 10 days.