The method of the refund relies on the method of the payment. For instance, if you used credit card to pay, the refund will be processed to the same card with which the payment was made. Generally, th
Category: Refund
Refund
When will I get my refund?
Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly. Usually, it takes 3-20 business days, varying with
How can I get a refund if my bank has gone bankrupt?
Refunds can only be made to the account used for payment. In case of bankruptcy, please contact the card issuer or card company directly.
Boleto Refund
As there are 2 types of BOLETO currently, please check the refund based on the payment type as below:1- Pay through EBANX:Refund will be processed to EBANX and will be sent to you by EBANX team.If the
Mercado Pago(MP) Refund
1. Paid with credit/debit cardThe refund will be processed to original payment card and received in 3-20 business days.2.Paid with MP Wallet/ATM/Bank Transfer/OXXOThe refund will be processed to your
AliExpress Pocket Refund
AliExpress Pocket service has been terminated since June 26th, 2019. And as a result, any balance left in the account would be returned to the original account of the payment. For instance, if you use
Why is the received amount less than the refund amount on order page?
AliExpress would fully refund the agreed amount on order page. But there can be two scenarios in which you may receive less funds compared with the original refund amount:Scenario 1. The bank(s) char