Please take easy that the fund is guaranteed as AliExpress knows how important your money is and we make sure that the refund is handled accordingly.

Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.

You may check the order details to confirm whether the refund has been successfully processed, please feel free to contact your bank (please provide the ARN to your bank if there is) to follow up the Refund status.

The method of the refund relies on the method of the payment. For instance, if you used credit card to pay, the refund will be processed to the same card with which the payment was made.

Please click the right Payment/Refund method for detail information about the refund.

Method of Payment

Method of Refund

Debit/Credit Card(Visa/Master/Maestro/Amex/Carte Blue/JCB/Diners Club/Discover/MIR/Hiper/ELO/TROY)

Original Account of the Payment

PPRO(Ideal/Giropay/PayU/Przelewy24/Sofort Banking/bancontact)

Mercado Pago(OXXO/7 Eleven/Telecomm/BBVA Bancomer/citibanamex/Santander)

SMS(MTC/MegaFon/Beeline/TELE2)

Webmoney

Yandex.Money

Doku

QIWI

Mpesa

PayPal

Klarna

Ebanx/Boleto

TEF

Cash Payment(Euroset/Syvaony/Russian Post)

Alipay Account

Wire Transfer/Bank Transfer/TT

Western Union

COD(available to Saudi Arabian buyers only)

Coupon

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