Payment for multiple items can be done in one batch. Reminder: please be advised to pay for maximum 30 items in one batch to avoid payment failure during peak time of payment processing.Product with
Category: Order Payment
What is the official reference regarding VAT, taxes and customs from the European Union?
You can find more details about VAT, taxation and customs in the official European Union website, please follow the link: https://ec.europa.eu/taxation_customs/business/vat/eu-consumers_en
Why was the deducted amount more than the agreed order amount?
AliExpress only deducts the agreed amount of the order, which is indicated on the checkout as well.Possible reasons for the exceeded amount are:1. exchange rate has changed.2. Commission fee taken by
Combine Delivery in Poland
What is “Combine Delivery”?To speed up the delivery of orders above $5 placed in one time. Polish users will find “Combine Delivery” icon on product searching page.Why can not i enjoy “Combine Deliver
Why the order status is Payment Processing?
When order shows Payment Processing, we have reserved the item(s) you ordered and no changes on the original purchase price of the item(s). You might experience a delay of up to 2 hours in processing
Brazilian Customers are required to provide tax ID number when placing orders.
Regarding the new rule of Brazilian Customs, packages arrived in Brazil from Jan. 1st, 2020 is required to attach with the tax ID number (Known as CPF or CNPJ). Or else, parcels cannot be cleared at c
How to change currency to pay for my order?
Step 1. Find setting of ship-to country and currency on top bar.Step 2. Choose currency from dropdown list. Note: for order with an approximate value, there will be an estimated price for your referen
Order processing time during International Labour Day
Due to International Labour Day, many of our sellers will be on holiday from May 01-May 05 (PT). During that time, order processing time may be delayed about 5 days.If you have any questions or concer
BOLETO payment issue
Q: I got problem for payment through BOLETO. What can I do?There are 2 types of BOLETO currently. Please identify your payment has been done through which one for further assistance.EBANXALIPAYHow to
Why did the estimated delivery countdown time or buyer protection time extend to 60/90 days?
The delivery time of the in-transit orders shipped from Mar. 1st will be extended another 15-30 days, the total estimated delivery countdown time / buyer protection time is extended to 60/90 days. We