From 1 July 2018, Australian goods and services tax (GST) 10% will apply to each order valued at A$1,000 or less, and AliExpress is required by law to collect such GST and remit to Australian Taxation
Category: Order Payment
Notice on American States Sales Tax
According to the law of American states, for orders shipped to below states are subject to sales tax, including states tax and country/city sales tax. Aliexpress is required by law to collect sates ta
How to submit appeal for card verification after payment failure?
Normally, system will ask card used for payment under your account base on order history. Please double check if you have information of required card.In case you don’t have information required, plea
How to fix payment issues?
Payment ErrorI cannot pay for my order. How to solve payment issues? — Method for you to solve payment issues.How to submit appeal for card verification after payment failure? — Method to submit pa
Buyer Tax Information Collection
AliExpress is required by law to collect tax and remit to these relevant local tax authorities. There will be new online function for business type account to update VAT information，as business type a
What are supported shipping methods on AliExpress?
The shipping methods are set up by the suppliers, you can shoose shipping method while placing orders. If you have doublt about shipping method, you are advised to directly contact the seller for more
Why are Korean buyers required to add Customs declaration info. when placing order?
According to Korea Custom Policy, since Sep.1st, the buyer should provide personal Tax info. for custom declaration in the case that the Package is carried by CAINIAO_STANDARD/ CAINIAO_EXPEDITED_ECONO
European Union VAT
From 1 July 2021, AliExpress generally will need to collect VAT on sales of goods delivered to EU consumers, including circumstances where goods are delivered from outside of the EU with order value o
Why do I have to pay VAT for order ship to countries of European Union?
From 1 July 2021, AliExpress generally will need to collect VAT on sales of goods delivered to EU consumers, including circumstances where goods are delivered from outside of the EU with order value o
How do I change size, shipping address etc. of my order?
After you place the order, the order details (like color, size, shipping address etc.) cannot be changed.If you placed order with wrong information, please contact the seller before the order is shipp