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AliExpress is required by law to collect tax and remit to these relevant local tax authorities. There will be new online function for business type account to update VAT information,as business type account might be excluded if VAT information can be verified. Currently, online process is only opened for buyers from UK and European Union (EU) member states.

Steps to add your Tax Information:

Step1. Find “Buyer Tax Information Collection” page under “My AliExpress”

Step2. Fill in tax account information.

Step3. System will show status of this request after submission

Q&A

Q: I am running a business account, how can I claim tax exemption for orders in AliExpress?

A: For buyer from UK and European Union (EU) member states, please go to “My AliExpress”-“Buyer Tax Information Collection” to update your VAT information. After verification of VAT information there, tax will be removed for new ordering in AliExpress.

Note: For buyer from US and AU, please follow existing process to request tax return manually.

Q: Why my VAT information is invalid?

A: If it was confirmed as invalid after system checking, you can find basic reason on the page as below.

Q: Why my VAT information is valid earlier and changed to invalid now?

A: System will check latest VAT information and update it accordingly. Here are possible reasons for your reference:

1. Your VAT information might be changed if there is change on your business certification.

2. Your VAT information has been used by another account.

Please double check on this.

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