Currently you are not allowed to delete verification phone number which bound with your Alibaba.com account by yourself, please follow the corresponding guidance below:
If you are FREE Member:
To delete verification phone number, please download the application form, fill all required information then contact Customer Service Team with below documents:
Personal user: 1. Above application form to delete verification phone. 2. The photo of your passport/Identity card/driving license etc.(For account ownership confirmation only)
Company user: 1. Above application form to delete verification phone. 2. The photo of your business license (For account ownership confirmation only)
If you are Global Gold Supplier:
Please visit here to get more support.
How do I change verification phone if my old phone is no longer in use?