1. How do I manage shopping cart?
2. Why price shows different on shopping cart page and checkout page?
3. How to play “Add products to the Cart to receive coins” game?
4. What should I do if “coffee cup” error occurs when placing order?
How do I manage shopping cart?
You can use the Shopping Cart to save products and pay for several products at once. Up to 100 items could be saved in Shopping Cart.
Why price shows different on shopping cart page and checkout page?
Kindly note the price in shopping cart is based on “ship to” country as below:
When you place order, the price is calculated based on your shipping addressas below:
If receiver country is different, then price may be different.
How to play “Add products to the Cart to receive coins” game?
When does the campaign begin?
The campaign will start on Oct 28, 2019 00:00:00 PT and end on Nov 10, 2019 23:59:59 PT.
How to participate in the campaign?
1. Add items to your shopping cart, you will earn 5 coins for each item.
2. You can earn coins on the desktop version and the mobile app.
3. You may add as many items to the cart as you like, but you can only earn up to a total of 50 coins per day and earn up to 700 coins during the entire game period.
4. To get more savings during 11.11 Sale, you need to exchange the coins for coupons before Nov 12, 2019 23:59 PT.
Why could not I get the coins after adding the products into my shopping cart?
1. Please ensure when you add the products, you have signed in your account successfully. If not, you may not get the coins.
2. You can only earn up to a total of 50 coins per day and earn up to 700 coins during the entire game period. Please ensure you did not get the maximum coins now.
3. If you add the product on the page which is for user to get more discounts as below, you may not find the coins have been added directly. However, you could find the coins have been added on the coins history list. So, please check it directly.
What should I do if “coffee cup” error occurs when placing order?
It might due to seller’s product setting with limitation for user to place order. We would like to suggest you to try to select other similar products. Thanks for your understanding and cooperation on this.
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