Updated as of March 12, 2020
1.These AliExpress Coupons Terms & Conditions (“Terms”) are applicable to all coupons and/or codes issued by AliExpress.com, its partners and/or registered sellers of AliExpress.com (each, a “Seller”) to registered buyer members of AliExpress (each a “Buyer”) which entitle the Buyer to discounts and/or deductions from the total amount payable for certain online purchases concluded on the AliExpress.com website, the AliExpress App (both android and/or iOS versions), and/or AliExpress mobile site (collectively, the ”AliExpress Platform”), including, without limitation:
a)AliExpress Coupon(s);
b)AliExpress promo code(s) or coupon code(s) (either – “AliExpress Promo Code(s)”) in the form of alphanumerical codes;
c)AliExpress Select Coupon(s);
d)Store Coupon(s);
e)Store Code(s);
f)Invitation Code(s);
g)Instant Discount(s);
h)Instant Off(s); and
i)Coin(s)
(a) to i) collectively, the “Coupons”).
2.Coupons may be subject to the following additional terms, as may be applicable:
a)terms and conditions of the specific sale and/or promotion; or
b)additional usage rules that may be stated on or attached to Coupons or displayed in the relevant landing page or “MyCoupons” on AliExpress Platform ,
(collectively, “Coupon Specific Terms”).
In the event of any conflict between these Terms and the Coupon Specific Terms, the Coupon Specific Terms shall take precedence only insofar as such conflict relates to the subject matter of these Terms.
3.Some Coupons may be subject to certain activation or redemption pre-conditions prior to use (e.g. minimum purchase requirements)
4.Coupons may not be used for certain regions and/or products and/or shipping purposes as may be decided by AliExpress from time to time.
5.Unless otherwise stipulated in any Coupon Specific Terms, each Coupon may only be used once by each individual Buyer and only in conjunction with eligible purchases on the AliExpress Platform. Eligible purchases generally do not include:
a)purchases of special promotional items (e.g. those in coupon promotions);
b)cashback promotions; or
c)value added services provided by Sellers or third party suppliers on AliExpress Platform, including, without limitation, delivery services and warranty services.
6.Coupons must be used within the validity period stated on or attached to the Coupon, or in any other Coupon Specific Terms. Once the validity period for such Coupon has ended, the Coupon will no longer be valid and all unutilized value (if any) will be automatically forfeited.
7.All Coupons must be used as a whole, and the value of the Coupon (if any) may not be split. As such, if the value (if any) of any Coupon is not fully utilized (e.g. if the value of the order or transaction on AliExpress Platform is lower than the value of the Coupon), the difference will not be refunded or credited back to the Buyer in any way, and such unused or unutilized value will lapse and shall be automatically forfeited.
8.Buyers may return and/or request a refund on product(s) purchased using any Coupon according to AliExpress refund policies. If a buyer is entitled to a refund, the refund amount will not exceed the buyer’s cash payment (e.g. if a US $5 coupon was used on a US $15 order, the refund for such order will not exceed US $10). No new Coupon(s) will be issued in connection with such refund or return, and the value of the Coupon that was used for the now returned / refunded product and/or transaction shall be deemed to have been automatically forfeited.
9.Any fraud and/or abuse of the Coupon(s) and/or the campaign / promotion / sale in question by any Buyer, whether directly or indirectly, with or without the Buyer’s knowledge (as determined by AliExpress in its sole discretion) shall result in the immediate invalidation of the Coupon(s) and/or cancellation of all or part of the Buyer’s account on the AliExpress Platform. Without prejudice to anything in these Terms, in respect of any orders and/or transactions involved with fraud, AliExpress reserves the right to deduct the value of any wrongful use of any Coupon(s) by any Buyer directly from the Buyer’s account with AliExpress without prior notice and/or to take legal action in such instances to recover any outstanding amounts.
10.AliExpress Coupons. In the case if a Buyer receives AliExpress Coupons:
a)AliExpress Coupons cannot be combined. Only one AliExpress Coupon can be used per order.
b)If not otherwise specified in campaign specific terms and conditions, AliExpress Coupons cannot be combined with other Coupons, promotional offers, discounts, rebates, etc.
c)If an AliExpress Coupon has a minimum purchase requirement, the amount of an AliExpress order must exceed the minimum purchase requirement prescribed in order for such AliExpress Coupon to be utilized.
d)All AliExpress Coupons may NOT be used on transaction of any virtual product on AliExpress Platform, including, without limitation, software license, mobile top-up, commercial warranty service, spare part installation or maintenance services and/or other services.
e)Only one AliExpress Coupon, Store Code or Store Coupon can be used per order.
11. AliExpress Promo Code. In the case if a Buyer receives AliExpress Promo Code(s):
a)AliExpress Promo Codes cannot be combined. Only one AliExpress Promo Code can be used per order. AliExpress Promo Codes cannot be combined with other Coupons, promotional offers, discounts, rebates, etc.
b)If an AliExpress Promo Code has a minimum purchase requirement, the amount of an AliExpress order must exceed the minimum purchase requirement of the prescribed in order for such AliExpress Promo Code to be utilized. For the avoidance of doubt, if after using any other Coupons, rebates, discounts offered by AliExpress the transaction amount of the order to be paid by the Buyer is lower than minimum purchase requirement of the prescribed in order for such AliExpress Promo Code to be utilized, then the Buyer will not be entitled to use the AliExpress Promo Code.
12.AliExpress Select Coupons. In case if a Buyer receives AliExpress Select Coupons:
a)AliExpress Select Coupons can be used at participating store(s) in accordance with the minimum purchase requirement laid down by the respective Seller(s) (“Minimum Spending Requirement”). If participating Seller(s) allow Select Coupon(s) with value of US$10 to be used on an order of US$99 or above, then a Buyer can use Select Coupons making up to US$10 in nominal value when he/she makes a purchase of products US$99 or more at the participating Seller(s)’store(s);
b)Select Coupon(s) can be used on items from different stores as long as the stores have the same Minimum Spending Requirement.
13.Store Coupons. In case if a Buyer receives Store Coupons:
a)Store Coupons are incentives issued by Seller(s) which entitle a Buyer to enjoy a deduction off the amount payable for orders of participating products listed in the respective Sellers’ stores subject to additional usage rules of the Sellers that maybe stated on or attached to Store Coupons, including, without limitation, value, the minimum spending requirement, period of validity.
b)Store Coupons cannot be combined. Only one AliExpress Coupon, Store Code or Store Coupon can be used per order.
14.Store Codes. In case if a Buyer receives Store Codes:
a)Store Codes are incentives issued by a Seller(s) in the form of an alphanumerical code(s) which entitle a Buyer a deduction or a discount off the amount payable for orders of participating product(s) in the store of the Seller, subject to additional usage rules of the Seller that maybe stated on or attached to Store Codes, including, without limitation, value, minimum spending requirement, period of validity.
b)Store Codes cannot be combined. Only one AliExpress Coupon, Store Code or Store Coupon can be used per order.
15.Invitation Code(s). In case if a Buyer receives Invitation Codes:
a)Invitation Code is an alphanumerical code of an active Buyer, which can be redeemed by newly registered Buyer who has never placed an order on AliExpress for a number of AliExpress Coupons subject to the specific rules on promotion page. For purpose of this term, an active Buyer shall mean a Buyer who has placed at least one order on AliExpress Platform.
b)The usage of redeemed AliExpress Coupons is subject to the terms and conditions prescribed in Clause 10 hereof.
16.Instant Discounts. In case if a Buyer receives Invitation Discounts:
a)Instant Discount(s) are incentives provided by Seller(s) which entitle a Buyer a discount off the amount payable for participating product(s) in the Seller’s store if the number of participating product(s) ordered has meet the minimum purchase requirement stated on or attached to the Instant Discount(s), subject to additional usage rules of the Seller that maybe stated to Instant Discounts, including, without limitation, discounts, period of validity.
b)Instant Discounts cannot be combined.
17.Instant Offs. In case if a Buyer receives Invitation Off(s):
a)Instant Off(s) are offers provided by AliExpress which entitle a Buyer who qualifies for participation in a promotion according to the relevant campaign-specific terms and conditions published by AliExpress, its partner and/or Sellers to enjoy a deduction off the amount payable for an AliExpress order at check out.
b)Instant Offs may be subject to additional usage rules that maybe stated on or attached to the Instant Offs, including, without limitation, the minimum spending requirement, period of validity.
c)If not otherwise prescribed in the relevant campaign-specific terms and conditions, each Buyer could use Instant Off only once.
18.Coins. In case if a Buyer receives Coins:
a)Coins are incentives provided by AliExpress Platform or Sellers:
i.For incentives provided by AliExpress Platform:
1.a Buyer will be entitled to the discount or deduction off the amount payable for participating product(s) in a Seller’s store if he or she uses the required number of Coins, subject to additional usage rules, including, without limitation, the discount or deduction available, number of Coins required. A Buyer will only be entitled to use Coins once on the same participating product in a Seller’s store;
2.a Buyer will be entitled to exchange for AliExpress Coupons, AliExpress Select Coupons and/or other Coupons if he or she uses the required number of Coins, subject to additional usage rules available at relevant campaign/promotion page. The usage of Coupons exchanged shall be subject to the terms and conditions hereof.
ii.For incentives provided by Sellers, a Buyer will be entitled to a maximum discount off the amount payable for participating product(s) in a Seller’s store by using the maximum number of Coins allowed, subject to additional usage rules, including, without limitation, the discount available, number of Coins required. A Buyer will be entitled to an applicable discount off the amount payable for participating product(s) in a Seller’s store if a Buyer elects to use a part of maximum number of Coins allowed.
b)The Coins will be refunded to the Buyer’s account only if the order utilizing Coins in one payment has been the successfully refunded or canceled. For the avoidance of doubt, the utilized Coins, either in part or in whole, will not be refunded upon the partial cancellation and/or refund of the order utilizing Coins in one payment.
c)Coins can be combined.
19.The redemptions of different offers by AliExpress and/or Sellers’ stores on AliExpress will be processed in the following order:
a)Instant Discount;
b)Instant Off (provided by Seller);
c)Store Coupon;
d)Coins;
e)AliExpress Select Coupon;
f)AliExpress Coupon, Store Code or AliExpress Promo Code; and
g)Instant Off (provided by AliExpress Platform or its partner)
20.This Coupons Terms & Conditions, Alibaba.com Transaction Services Agreement for International Customers apply to all orders where Coupons are used. AliExpress reserves the right to cancel any order that violates any of the terms within these documents. AliExpress reserves the right to terminate a coupon promotion at any time without prior notice.
21.Coupons are not legal tender, and under no circumstances shall AliExpress be obliged to provide any cash, credit or equivalent to any Buyer for any forfeited, unused or unutilized Coupons, nor shall such forfeited, unused or unutilized Coupons be refundable, transferrable or exchangeable in any way for cash.
22.AliExpress reserves the right to modify the Terms from time to time without prior notice. In cases of dispute, AliExpress’s decisions are final.
23.In the event of inconsistency, ambiguity or conflict between the English and the non-English version of these Terms, the English version shall prevail.