Some sellers offer a discount when you spend a minimum amount. For example: Get US $5 off when you spend $50. If you didn’t get your discount, there might be a few reasons:
1. You didn’t meet the minimum spending requirement
If this is the case, you will get to see the following message in your cart: ‘Spend another US$** and get US$** off’.
2. The store is no longer offering a discount
Discounts are always offered for a limited time only. To find out whether the seller is still offering the discount, you can refresh the product detail page. You can also ask the seller by clicking Chat Now or Contact Now.
3. The items you’re buying are not from the same store
If you’ve bought items from more than one store, it might look like you’re meeting the minimum spending requirements to get the seller discount. However, you can only get the seller discount if you buy items from the same store.