Kindly note Wallet can be deactivated with below conditions:
• there is no balance under your account,
• there is no transactions of payment, refund, top up, withdrawal was processed within 7 days,
• there is no card was saved under your wallet for payment or withdrawal.
Please click ‘Online Service’ to reach our online agent. We will check and proceed your request of deactivation as soon as possible. Result will be sent to you through email after checking.