The carrier is distributing your package now. Please wait in patience or check with local post offices or the carrier in the destination country.
1. Contact information of the local post office in some countries:
|
Country |
Contact |
|
Russian Federation |
(+7 495) 744 55 44 |
|
Mexico |
(+52 55) 53 85 09 67 |
|
United Arab Emirates |
(+971) 600599999 |
|
Saudi Arabia |
(+966) 920001144 |
|
Italy |
803160 (green line for land-line telephones) |
|
Brazil |
0800 725 0100 |
|
Ukraine |
(+380 44) 235 33 81 |
|
Spain |
902197197 |
|
Poland |
(+4822) 548 15 06 |
|
France |
0969 391 391(Chronopost); 0825 878 888(Coliposte) |
|
Chile |
600 950 2020; 562956 0303 |
|
Turkey |
(+90 212) 337 10 30 |
|
America |
(+1 800) 222 1811 |
2. Information of the carrier in the destination country, you may check the tracking number through https://global.cainiao.com/. And then click the highlighted place to visit their official wesite, where you will be able to find their contact information.
You may also concern on following questions: