Category: Aftersales

With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.Below are deta

To update your dispute, please follow the below steps:Step 1: Sign into My Orders and find your orderStep 2: Click Dispute in Progress to enter into Dispute Detail page.Step 3: Check whether AliExpres

Category1. What is Free Return Service?2. How do I find Free Return item(s)?3. How to use Free Return Service?4. FAQs1. What is AliExpress Free Return Service?With AliExpress ‘Free Return’ service, yo

Generally the option to open a dispute will become available on the 11th day after seller has sent out the goods, until to the 15th day after delivery time is over or you confirmed the receipt. Please

With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.Below are deta

With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.Below are deta

Please find order on My AliExpress > Refund & Disputes page, click View details for updates/detail information of the dispute. For dispute process, please refer to ‘What’s the dispute process after I

Please check the goods clearly after you have received it.1. If you are not satisfied with the product you received, please contact your seller to agree on a solution.Please click Contact Seller on th

With AliExpress ‘Free Return’ service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free.Below are deta

If you have reached agreement with seller, would like to cancel the dispute, please follow the steps below:Step 1: Sign into My Orders and locate your order.Step 2: Click Dispute in Progress to enter