Please find order on My AliExpress > Refund & Disputes page, click View details for updates/detail information of the dispute.
For dispute process, please refer to ‘What’s the dispute process after I have opened a dispute?’
If you would like to respond to the dispute, please check ‘How can I add evidence or update my dispute?‘
Please check ‘Can I speed up my dispute?‘ if the dispute team handled the case for a long time, and you would like to speed up dispute.
If you and seller have solved the goods issue, and would like to cancel the dispute, please refer to ‘How do I cancel a dispute?‘
If the dispute is finished, but you are not agree with the dispute solution, please click ‘How to appeal the dispute result?‘.