If you have reached agreement with seller, would like to cancel the dispute, please follow the steps below:
Step 1: Sign into My Orders and locate your order.
Step 2: Click Dispute in Progress to enter into Dispute Detail page.
Step 3: Click the Cancel Dispute button, and the Submit button to confirm cancellation.
Please note that if you cancel a dispute and the Buyer Protection period has ended, the payment will be released to the seller and you cannot open dispute again.