1, If you have waited more than normal payment receiving timeline, please double check if your order has been modified or closed. Payment cannot be processed with below scenarios:
– price has been changed by seller for your order
– order has been cancelled by yourself
– order has been closed by system automatically
In this case, refund will be processed to you once payment receive.
2, During Shopping Festival, there are more orders with limited discount and limited timeline for payment. In order to receive payment before order closed, please pay for your order as soon as possible.
|
Payment Method |
Timeline to Receive Payment |
Contact Information of Customer Service Team |
|
|
within 7 working days |
Email: support@ebanx.com Tel: 55 41 32329913 |
|
|
within 7 working days |
Please contact your bank if there is any question. |
|
|
within 6 days |
/ |
|
|
within 3 working days |
Please contact Western Union agency if there is any question. |
|
|
within 3 days |
https://www.mercadopago.com.mx/ayuda/respuestas-soluciones-pagos-online_189 |
|
|
within 1 working day |
/ |
|
|
within 1 day |
Website: https://money.yandex.ru/feedback/ Service working time: 7*24 hours |
|
|
within 1 day |
Website: https://qiwi.com/support/request.action Tel: 8-800-707-77-59 |
|
|
within 1 day |
Email: support@ebanx.com |
|
|
SMS to be received within 15 mins |
/ |
For other payment methods apart from the above list, the payment will be received immediately.