If you receive error message ‘Please enter English only’:
Please check whether your shipping address include non-English letters (like é), and replace the non-English words with similar English character (like e).
If you receive error message ‘Please update your address in order to be able to place an order’:
Please visit “My Order-Shipping Address” page to check whether any information is missed out there. If yes, please fulfil necessary information as required.
If you cannot find your state or city from dropdown list:
Please choose “other” firstly at the bottom of dropdown list and input detailed address in the next filed to save for ordering.