alibaba

Payment has been received in our system for this order. To ensure payment safety, there will be a payment verification process which takes no longer than 24 hours. Please wait patiently and check status of your order later.

Successful verification will help update the order status to “Awaiting Shipment”. After order status updates, the seller will be preparing the shipment. For more information about receiving goods, please refer to “When will I receive my order?“.

Unsuccessful verification breeds a closed order. Payment will be returned to your credit card which you used to pay for this order, normally you will receive the refund in 10-20 days. For more information for getting refund, please refer to “How will I receive my refund?“.

In below scenarios, payment verification may exceed 24 hours:
1. Sorfort Banking payment, which takes about 6 days to reflect payment in our system normally. Therefore, please wait 6 days and check the order status.
2. Payment made by other payment methods, other than Sorfort Banking . There might be a delay because there is an enormous number of orders. Please wait a few more  hours and check again. 

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