Video is not allowed to upload as proof to the offline dispute. However, you can upload your video to YouTube and send us the link when submitting your complaint. Related Articles What is the dispute resolution process for Kabbage loans under the Pay Later program? What can I do if I failed to track the shipment? Who pays the shipping cost when returning goods on a Trade Assurance order? How do I upload more evidence/information for Trade Assurance dispute? How does Alibaba.com prevent scams? How do I manage offline dispute? Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Save my name, email, and website in this browser for the next time I comment.